OUR MISSION
Duration - 1 day
Location - Client's office
Max number per group - 12
The programme is aimed to develop communication competences and promote unique emotionally intelligent corporate culture in the team. The programme is flexible and can be modified to meet your individual requirements.
This training will add value to your employees and make your company be attractive in an increasingly competitive marketplace. We offer various options:
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For managers and team leaders: to give an extra polish and refine their great business mind in a smart way
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For young professionals: to introduce the ways of communication accepted and appreciated in the world of business
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For experienced staff doing business in the international environment: to add cultural awareness and improve communication skills.
Upon completion of the course, your employees will:
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Possess knowledge of HOW, WHAT and WHEN
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Have magnetic appeal and refined look
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Master the art of networking
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Demonstrate respect and positive attitude to people in the team.
Business Etiquette course will equip students with the tools to allow everybody feel confident in any business situation. The content is built to include theoretical and practical parts allowing for application and training of most essential habits.
Example of a Programme:
09.30 – 10.00 - Introduction: Business Etiquette & Personal branding
10.00 – 11.00 - First Impression – Face to Face
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Greetings & Handshakes
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Introductions
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Voice & Speech
11.00 – 11.15 - Coffee break
11.15 – 11.45 - Non-verbal communication:
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Poses & Gestures
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Gestalt Principles
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Business cards
11.45 – 12.30 - Networking – the Art of Building Relationships
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Elevator pitch
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Small Talk
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Taboo
Break for lunch
14.00 – 15.00 - Image & Style at Work:
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Business Dress code requirements
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Up & Down Grading - accessories
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Colour restrictions & liberties
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Dress codes of formal events
15.00 – 16.00 - Netiquette: First Impression – Telephone & Online
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Tips for telecom
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Basics of e-mail communication
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Social Media
16.00 - 16.15 - Coffee break
16.15 – 17.30 - Table Manners for Business – main tips
Ready for transformation – invest in yourself!