EFFECTIVE INTERCULTURAL COMMUNICATIONS
The Course is designed for Multicultural Companies
Trainers of the course:
Angela Domasova Samah Naggar
Duration - 4 hours
Location - Client's office
Max number per group - 12
The training is designed to introduce cultural specifics and offer a full range of communication tips to train cultural awareness competence that is required both for social contexts and professional settings. The goal is to promote a set of skills that are needed for creating a culturally competent workforce.
People come with their cultural baggage, conditioning and stereotypes. De-learning some of the behaviors and imbibing others increases culturally sensitivity and maintains effective and meaning communication within the work environment.
Social interaction between colleagues is crucial for effective teamwork in both formal and informal situations. Cultural differences may lead to misunderstandings if people do not use appropriate language patterns for apologizing or explaining a situation. Inadvertently sounding rude or abrupt may cause preventable problems within the team.
Diversity within the workplace is a great facilitator to open to new products and services. A diverse, culturally competent work environment is a major attraction for international clientele-base. As your personnel slide into a homogenous work environment, a pool of talent and creativity unlocks. Once cultural, ethnic and linguistic barriers are overcome, there is scope for improved productivity.
(detailed programme to be designed per client’s requirements)
1. Introduction to Intercultural Awareness
2. Intercultural Communication competence at workplace
3. Cultural specifics in social situations
4. Tips for traveling abroad
5. Business game – case study
Look forward to meeting you soon!